MySociety Autumn Edition

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Digital Legacy
Planning Investment Community Insurance Savings &
Mortgages
03 0345 600 6158
Protecting what matters most
As you go through life it’s easy to forget
how much everyone relies on you. No
one likes to think about not being around
to support their family. If you weren’t
there would your family be able to
cope financially?
Life Cover is one way to help your family
financially if you were to pass away during
the term of your policy. It can either be
taken as a lump sum towards paying off
the mortgage or monthly payments to help
with everyday living costs, depending on the
product you choose and level of support you
need. As well as covering day to day expenses,
with the right cover it could also pay for little
extras like trips, sports kit or music lessons.
You can also help protect your family with
Critical Illness Cover, which can be added to
your Life Cover policy when you take it out.
This could help you manage financially if, during
the policy term, you are diagnosed with one of
the critical illnesses covered by your policy.
Because we put your
family first
We understand that you want the best for
your family. That’s why we have teamed up
with Legal & General who offer high quality
products backed by award-winning service.
You can trust them to be there for you and
your family.
Cover tailored to you
Our dedicated telephone team based in
Skipton will make sure you have the right cover
to help protect what’s important in your life.
They’ll carry out a full Protection Review, taking
time to understand you and your individual
circumstances. Your Skipton Protection Adviser
will then recommend cover to suit you and
your needs. As always, you can make a
decision in your own time as part of our No
Pressure Promise. Once you’ve decided,
they can help you put your cover in place. Life cover is provided and administered
by Legal & General Assurance Society
Limited who are authorised by the
Prudential Regulation Authority and
regulated by the Financial Conduct
Authority and Prudential Regulation
Authority under registration number
1417162. Skipton Building Society is
responsible for providing the advice.
• Average age for Life
Cover claims: 61
• Legal and General pay
98.2% of all Life Cover
claims
• Average age for Critical
Illness Cover claims: 47
Source: Legal & General (2013)
All things bright and digital
To book a Protection Review call 0345 600 6158 or to find out more
visit
We’re committed to improving our
customers’ experience and recently we
have renewed our focus on all things
digital. Amongst other things, this includes
our website, iPad apps in branch and
also Skipton Online, our secure site for
managing your Skipton savings accounts
online. Our plans are about making real
improvements for customers wherever
they choose to interact with us - benefitting
our customers in branch, over the phone
and online.
To help make it all possible, we’ve
expanded our Digital team at Head Office
and we’re really excited about what’s
ahead. Our new Head of Digital, Alison
Davies says: “Having an expert digital
team in place is an exciting and important
step for us and our customers – and it’s
just the start of a journey that we’ll go
on together.”
As always, we’re committed to working
closely with our customers to find out
what they’d like us to offer, involving
them in testing any new developments
so we can make sure we’re making the
right changes.
It’s going to take time for us to make
all the planned improvements. The first
one you’ll see soon is a new-look for
Skipton Online. Following customer
feedback we’re giving the site a fresh look,
increasing text size so it’s much easier
to read and also making it simpler to
navigate. We’ll roll out more improvements
throughout 2015 and beyond.
Keep updated with our digital plans by registering for email
updates. Visit call 0345 600 6158 or
visit your local branch
Our plans are
about making real
improvements
for customers.
Legal & General
facts